Thanks for the positive review @bradajohnson for @pier76fishgrill [caption id="attachment_1074" align="alignnone" width="300"] Pier 76 is a casual fish grill.[/caption] Ugh, another rice bowl restaurant? The last thing Orange County needs is another quick-serve rice-bowl...
Airbnb used to let you just book room rentals. Now you can also use Airbnb to reserve dance parties in Havana, historical tours in Cape Town and stargazing outings in...
Four weeks of paid leave for all new parents throughout the company. Last year, Danny Meyer and his team started an industry-wide conversation about tipping, wages, and overall working conditions for restaurant...
With the right training, employers can transform ‘cash register’ culture into ‘customer service’ culture To turn “cash register” culture into “customer service” culture, restaurant leaders should teach younger employees these six...
Los Angeles is home to the largest Korean population in the United States. As a result, the city is blessed with a seemingly endless supply of soju and enough beef...
Chick-fil-A just fixed one of customers' top complaints Chick-fil-A is rolling out a new app that will let customers avoid waiting in line at the register. The app, called Chick-fil-A One, will...
Menu engineers have already shown their methods can influence which dishes restaurant customers will order and how much they will spend. Now health and nutrition experts hope to leverage these...
Walmart and McDonald's, two of the biggest and oldest brands in the US, have for years faced widespread complaints about poor customer service. Now both companies are investing billions of dollars in...
Believe it or not, the Germans have been distilling #beer into the hard stuff for generations,typically in the form of slightly sweet products with names like bierschnaps or bierbrand—takes on...
Turns out that people don’t mind tipping as an incentive for better service. It was an experiment to determine whether customers would be happier not having to deal with that dastardly...