With the right training, employers can transform ‘cash register’ culture into ‘customer service’ culture
To turn “cash register” culture into
Walmart and McDonald’s, two of the biggest and oldest brands in the US, have for years faced widespread complaints
Turns out that people don’t mind tipping as an incentive for better service.
It was an experiment to determine whether
The commitment to quality training can never be overstated or measured in the “short term”, it is a cultural partREAD MORE